Shopee 运营人员 新加坡 Cross Border Ecommerce - Operations (Fulfillment & Listings)

[admin]

DepartmentCross Border eCommerce

LevelExperienced

LocationSingapore

The Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and business intelligence.

Job Description:

• Develop, implement and maintain best practices and policies for the Cross Border sellers in areas of fulfillment and listings
• Collaborate with other local and regional teams to manage operational performance of sellers and to drive improvement initiatives
• Identify key pain points, conduct root cause analysis, develop well-rounded solutions and manage the roll-out of these initiatives/solutions
• Optimize existing processes to drive greater working efficiency within and between various cross functional teams
• Track operational metrics at a regional level and adopt data-driven approaches to identify opportunities for improvement

Requirements:

• Good degree from recognized university
• Bilingual in English and Mandarin to coordinate with internal stakeholders across the region. 
• Minimum 3 years working experience, consulting experiences will be advantageous
• Strong problem solving and data analysis skills
• Project management experience with ability to independently drive projects and engage with stakeholders across different countries
• Ability to navigate ambiguity and develop structured ways of working in a fast paced environment
• Strong verbal and written communication skills
• Well-versed in Excel, exposure to SQL and Python is preferred
• Interest to build capabilities in strategy and operations in the E-commerce industry